Recently, on a Friday, our staff took our annual field trip. This morning as part of our staff meeting, we sat down together to discuss what we learned and to share pictures, drawings, brochures and information and special moments we experienced on our field trip.
Each year we like to go and visit some of clients, see the places they are living and even visit potential residences or services to check things out before we begin referring clients to them. This year we decided to divide up into four vehicles and have each group of our staff go on a mission. Their mission simple, but we had "scavenger hunt" type challenges to accomplish as well.
Each group or vehicle met first at Wells Fargo, our banking institution for all of clients. We simple wanted to see some of the services they provide for our clients and even touch base about challenges the staff at Well's Fargo faces servicing so many from Senior Serve.
Then we divided up into our groups and received our flourescent orange sheet of paper. Our instructions for the rest of the day's events.
We read, "You are on a mission. A mission to discover the facilities, the clients you have been working with on a daily basis, live and breathe. When you enter your vehicle your assignments begins."
On the sheet were also 8 rules to abide by:
1) You will be asked to perform missions at each location and upon completion of the mission you will be told where you are going next and what mission you will perform next. (You cannot go on if you do not complete the mission-time is ticking.)
2) The driver is not allowed to speed.
3) You must not be rude and say to the driver, "rapido".
4) You must learn as much information about the facilities as possible (there will be a test).
5) Get a business card from all of the places you will be visiting.
6) Make sure you stay on schedule!!!!!
7) There is a prize at the end so you want to be the first one to complete all of your missions.
8) See you back at the shop.
Overall, as we discussed, the different types of challenges we received at each place the groups visited was fun and informative. Some of the tasks in our missions were to take pictures, gather brochures or printed materials about the places we were visiting, draw or sketch residences, discover the last room number at a motel we visited and even sing a song with a client of ours.
We're looking forward to next year. Gleaning knowledge for our clients and having fun at the same time is a GREAT way to have a field trip.
Here our a couple of pictures from our time together.



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